How to create a new Help Desk Category?

To create a new helpdesk category, follow these steps:

1. First login to the Zimyo HRMS portal using your login credentials, this will take you to your dashboard.
2. On the Navbar click on Others, and from the drop-down click on Helpdesk.
3. Click on Settings, and then on Create New.
4. A form named ‘New Help Desk Category’ will open up after clicking on Create New.
5. Fill in all the necessary details in the form, and then click on Done.

Please refer to this for better understanding: