To create a new helpdesk category, follow these steps:
- First login to the Zimyo HRMS portal using your login credentials, this will take you to your dashboard.
- On the Navbar click on Others, and from the drop-down click on Helpdesk.
- Click on Settings, and then on Create New.
- A form named ‘New Help Desk Category’ will open up after clicking on Create New.
- Fill in all the necessary details in the form, and then click on Done.
Please refer to this for better understanding:
